From the Super Mario Wiki
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Monstermama is a character that appears in the game Super Mario RPG: Legend of the Seven Stars. She appears to be an elderly Toad with thick eyebrows, red clothing and brown spots on her cap. Monstermama is the leader of Monstro Town, a peaceful community of reformed monsters. Monstermama's duty is to prevent the town's monsters from relapsing into their old lifestyles. During Mario's quest to save the Mushroom Kingdom, Monstermama aids Mario by summoning Sergeant Flutter and his troop of Sky Troopas. Due to Monstermama's efforts, Mario and gang are able to climb up the cliff located at Land's End, allowing entry into Bean Valley.