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To find and enter Shiveria Town, Mario must locate the chute in the middle of the outside of Shiveria. He may need to clear away some of the snow hiding the top of the chute to find it. He may then drop down to find himself in a much warmer, and friendlier, setting.
In the middle of Shiveria Town is a Crazy Cap run by Shiverians. Outside of the shop is a Shiverian who awards Mario a Power Moon if he speaks to him while wearing boxers. On the south side of Shiveria Town, Mario may find crates stacked in back with a Power Moon above them. Next to the crates is a Warp Pipe which takes Mario back to the outside world. A piece of Hint Art can be found in the corner directing toward the Lost Kingdom.
On the other end of Shiveria Town is the chute leading to the Snowline Circuit, initially blocked off by a number of barricades. Mario must head to the surrounding areas and acquire specific Power Moons in each section to open up the chute. There is a pole in the area Mario may climb up to get close to the ceiling. A Power Moon can be found here, along with another in a treasure chest on the other side.
The Snow Kingdom brochure describes Shiveria Town as a warm community, much warmer than the outside. The brochure also promises hospitality from the Shiverians and excitement from watching and participating in the races.